Projects & Case Studies

A curated collection of my work spanning software development, data visualization, and automation. Each project represents a unique challenge and learning opportunity in my journey as a technology professional.

FeedbackLense Logo

FeedbackLense โ€“ Internal Survey System

Full-Stack Development Project

Overview

Led a student group to build a full-stack internal survey analytics platform for survey creation, survey invitation, and transforms collected feedback into clear, actionable insights. The platform integrates AI sentiment analysis, keyword extraction, and PDF reporting.

Outcome

Improved survey processing speed and analysis clarity through real-time dashboards and 400+ automated tests.

Tech Stack:

Backend:

Node.js Express.js MongoDB Mongoose JWT bcrypt Multer Natural (NLP) Puppeteer

Frontend:

JavaScript ES6 Materialize CSS Font Awesome Papa Parse

Testing & Dev:

Mocha Chai Supertest Playwright Nodemon
๐Ÿงฉ

Intrusion Detection โ€“ Comparative ML Study

Machine Learning Research Project

Overview

A comprehensive cybersecurity research project addressing the critical need for intelligent network threat detection. Developed and evaluated a machine learning pipeline comparing 7 classification algorithms (Random Forest, DNN, SVM, Naive Bayes, Decision Tree, Logistic Regression, and KNN) to identify malicious network activities and potential security breaches using the NSL-KDD and IoT-specific datasets.

Key Security Contributions
  • 90% detection accuracy using Random Forest and DNN models for identifying DoS, Probe, R2L, and U2R attacks
  • Evaluated model performance against multi-class attack scenarios including modern IoT-based threats
  • Optimized false positive rates to minimize security alert fatigue in production environments
  • Demonstrated practical applications for real-time network monitoring and threat intelligence

Built with:

Python Scikit-learn Pandas NumPy Matplotlib TensorFlow/Keras
Lua Vang Logo

Lua Vang โ€“ Business Website

Web Development Project

Overview

Developed a comprehensive digital presence for Lua Vang Company Ltd, a leading rice seed supplier in Southern Vietnam serving 100+ business partners and millions of farmers. Built a fully responsive, bilingual website showcasing their agricultural products, company heritage, and community connections. The platform features an interactive product gallery, dynamic news section, and integrated contact system to bridge Vietnamese farms with global markets.

Key Features & Impact
  • Mobile-first responsive design ensuring seamless experience across all devices
  • SEO optimization improving online visibility and organic reach
  • Interactive product showcase with detailed specifications for different rice varieties
  • Modern UI/UX with smooth animations and intuitive navigation
  • Optimized page load performance and cross-browser compatibility

Built with:

HTML5 CSS3 JavaScript Bootstrap 5 Node.js Express
HeartCare AI Platform Proposal
HeartCare AI Logo

HeartCare AI โ€“ Cardiac Arrhythmia Detection Platform

Data Engineering & Healthcare AI Project

Overview

Designed a comprehensive proposal for an AI-powered heartbeat detection platform using Deep Neural Networks. Developed an automated Python data pipeline processing 650k+ ECG healthcare records, transforming raw cardiac data into actionable insights for real-time arrhythmia detection. The project integrates data engineering, machine learning, and healthcare analytics to improve early intervention and patient outcomes.

Key Achievements & Impact
  • Processed 650,000+ ECG records with automated data cleaning and validation pipelines
  • Designed wearable device integration concept for continuous cardiac surveillance
  • Improved data accuracy through systematic preprocessing and quality checks
  • Created professional documentation including technical reports and presentation slides
  • Reduced manual processing time by implementing automation workflows

Built with:

Python Pandas NumPy Canva LaTeX (Overleaf)
๐ŸŒ

Multidimensional Data Visualization (UNDP Dataset)

Data Visualization Project

Overview

Developed an interactive Tableau dashboard visualizing GDP, HDI, and COโ‚‚ emissions across 100+ countries.

Outcome

Enabled comparative insights into sustainability indicators.

Built with:

Tableau Power BI
Sophie Ngo

Sophie Ngo

Melbourne, Australia

"Inventing with empathy, logic, and design."

๐Ÿงฉ 4 International Industry Experiences
๐Ÿ’ป 45+ Tools & Technologies
๐Ÿ“Š 5 Published Projects
๐ŸŽ“ Master's in IT (In Progress)

About Me

With a background in customer and data-focused roles, previously working with global organisations including Citi, HSBC, and Global Sources. Developed a deep understanding of user needs and business processes, applying analytical and communication skills to practical IT delivery.

Skilled in IT and programming tools (HTML, CSS, Java, and modern frameworks), systems support (ServiceNow), and data visualisation (Power BI, Tableau, SQL, R). Adept at documenting technical processes, collaborating with cross-functional teams, and transforming complex data into actionable insights that drive performance and continuous improvement.

What I've Built

Key projects demonstrating technical leadership and impact

FeedbackLense
FeedbackLense โ€“ AI Survey Platform

Team Lead, increased efficiency by 25%

๐Ÿงฉ
Intrusion Detection โ€“ ML Study

90% accuracy with cybersecurity models

Lua Vang
Lua Vang โ€“ Business Website

Improved engagement via UX/UI

HeartCare AI
HeartCare AI โ€“ ECG Detection

650k+ healthcare records pipeline

๐ŸŒ
UNDP Data Visualization

100+ countries sustainability insights

Beyond the Screen

Community engagement, leadership, and making a positive impact

DUSA Event Support ๐ŸŽ“
Event Support โ€“ DUSA

Deakin University Student Association

Assisted in planning and running campus events, supported student engagement activities, and helped new students connect with university clubs and resources while contributing to a welcoming and inclusive campus community.

ASEAN++ BRIDGE ๐ŸŒ
Country Representative โ€“ ASEAN++ BRIDGE

HAWEE HCMC Business Women Association โ€ข Jul 2022 - Sep 2022

Represented Malaysia in economic empowerment and sustainability leadership forum, working with great people and enthusiasts.

AUG Global Network ๐Ÿ“š
Event Assistant โ€“ AUG Global Network

Education โ€ข Aug 2025

Supported event operations by assisting with guest registration for visa consultations, coordinating event flow, and ensuring smooth on-site operations.

VietHarvest CEO Cookoff ๐ŸŒฑ
Event Assistant โ€“ VietHarvest

Environment โ€ข Jun 2023

Supported CEO Cookoff fundraising event for food rescue on World Environment Day, managing event set-up, guest greeting, and on-site assistance.

Core Values & Strengths

Principles that guide my work, backed by real-world experience

Integrity

Recognised for reliability at HSBC and Citi

Collaboration

Cross-country teamwork at SkillPixel

Curiosity

Constantly learning new IT tools

Adaptability

Excelled in diverse roles

Continuous Learning

Balancing study and internship

What I Work With

Tools and technologies organized by expertise area

Technical & Office Tools
๐Ÿ“Š Microsoft 365 (Excel, Word, PowerPoint) ๐Ÿ’ฌ Teams & SharePoint ๐Ÿ“ง Outlook โš™๏ธ ServiceNow ๐Ÿ’ป Windows 11 ๐ŸŽ macOS
Programming & Development
๐Ÿ Python ๐Ÿ—„๏ธ SQL ๐Ÿ“Š R ๐Ÿ’Ž C# โšก .NET โ˜• Java ๐ŸŒ HTML5 ๐ŸŽจ CSS3 โšก JavaScript ๐ŸŽญ Playwright ๐Ÿ”ง Git & GitHub ๐Ÿ”„ Jenkins
Data & Analytics
๐Ÿ“ˆ Power BI ๐Ÿ“‰ Tableau ๐Ÿ“Š Excel (Advanced) ๐Ÿผ Pandas ๐Ÿ”ข NumPy ๐Ÿ” Power Query ๐Ÿ“ Data Modeling (ERD) ๐Ÿ“Š Statistical Analysis
Business Analysis & Process Improvement
๐Ÿค Stakeholder Engagement ๐Ÿ“‹ Requirements Gathering ๐Ÿ”„ Process Mapping (BPMN) ๐Ÿ“Š SWOT Analysis ๐Ÿ” GAP Analysis ๐ŸŽฏ Root Cause Analysis ๐Ÿ“ Documentation
Design & Collaboration
๐ŸŽจ Figma ๐Ÿ“ Lucidchart ๐Ÿ–ผ๏ธ Miro ๐Ÿ“‹ Jira ๐Ÿ“ Confluence ๐Ÿ—‚๏ธ Trello ๐Ÿ“Š Microsoft Visio ๐Ÿ’ป VS Code ๐Ÿ““ Jupyter Notebooks
AI & Modern Tools
๐Ÿค– ChatGPT โœจ Claude AI ๐Ÿง  GitHub Copilot ๐ŸŽฏ Cursor AI ๐Ÿ”ฌ TensorFlow/Keras ๐Ÿงช Scikit-learn
Professional Strengths
๐Ÿ’ฌ Communication ๐Ÿงฉ Problem Solving ๐Ÿค Stakeholder Support ๐Ÿ‘ฅ Collaboration ๐Ÿ” Attention to Detail ๐Ÿ”’ Data Security Awareness ๐Ÿ“š Continuous Learning

Let's build something meaningful together.

I'm actively seeking opportunities to contribute to innovative teams and projects. Whether it's business analysis, data visualization, or IT solutions - let's connect.

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